Jonara
Free shipping within the UAE in 2 to 3 Business Days.
Make a statement without saying a word in the Jonara earring. This intriguing 18k gold-plated ear cuff attaches to your right ear for an asymmetrical look that's at once edgy and elegant. Its unusual design creates an optical illusion that's sure to spark conversation at your next cocktail party. Why settle for a boring pair when you can have an earring that dares to be different? This high-fashion earpiece lets you embrace your inner rebel while still channeling a chic, curated style. For nights when you want to turn heads without going over the top, slip on the Jonara for an instantly bold look with minimal effort. One glance at this architectural marvel in gold and you'll wonder why you ever bothered with matchy-matchy earrings. After all, who wants to blend in when you can stand out? Not you—and certainly not this earring.
Shipping information
Shipping informationFor our regular products delivery is 3 business days. For our customized collection 7-10 business days.
Returns and Exchange
Returns and ExchangeWe have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at e3kcare@gmail.com.
Refunds will be have a a charge of 15 Aed for shipping pickup.
You can always contact us for any return question at e3kcare@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like our customized collection. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@e3k.shop.
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