




Viola
Free next-business-day delivery across the UAE on ready-to-ship pieces when you order by 12 noon (Mon–Fri). Custom pieces take 7–10 business days.
Sunny days call for sunny accessories. Slip on these floral Viola earrings and brighten any outfit with their radiant 18k gold plated petals. At once playful and polished, these earrings seamlessly transition from a dreamy brunch to an outdoor lunch meeting to a stylish night out. Their whimsical yet refined design evokes carefree summer days and starry nights alike. Crafted to catch the light and frame your face in alluring detail, these earrings make a vibrant statement that whispers of romance and revelry. Destined to become your warm-weather go-to, these floral stunners will have you yearning for sunny skies and adventures under the stars. After all, who can resist a blossoming beauty? Like the first bloom of the season, these earrings are a breath of fresh air.
For our regular products it is next day delivery for orders placed before 12pm or 2 business days for other others.
For our customized collection 7-10 business days.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at e3kcare@gmail.com.
Refunds carry an AED 20 charge for shipping pickup.
You can always contact us for any return question at e3kcare@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like our customized collection. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We're happy to exchange your piece within 7 days of receiving it. It must be unworn, with tags and in its original packaging. If the piece has a manufacturing defect, the exchange is free. Otherwise, an AED 20 shipping charge applies. To start an exchange, contact us at e3kcare@gmail.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cash on Delivery refunds will be given as store credits valid for 6 months with the deduction of the shipping.
If the refund takes more than 15 business days have passed since we’ve approved your return, please contact us at info@e3k.shop.
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